Shipping & Delivery Policy

At MyAnanya, we are committed to providing a smooth and reliable shopping experience. We ensure that your orders are carefully packed and delivered safely to your doorstep.

Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a confirmation message/email with tracking details (where applicable).

Shipping Time

Delivery timelines may vary depending on your location:

Within India: Estimated delivery time is 3–7 business days after dispatch.
Remote locations: Delivery may take additional time depending on courier availability and location accessibility.

Please note that delivery timelines are estimates and may vary due to circumstances beyond our control, such as weather conditions, courier delays, public holidays, or unforeseen events.

Shipping Charges

Shipping charges are calculated based on your order value, delivery location, and package weight.
Any applicable shipping charges will be displayed during checkout before completing your purchase.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, tracking details will be shared through email/SMS/WhatsApp (if provided during checkout).

You can use the tracking information to monitor your order status until delivery.

Delivery Attempts

Our courier partners will attempt delivery at the address provided by you.
Please ensure that someone is available to receive the package.
In case of unsuccessful delivery attempts, the courier company may contact you or retry delivery according to their policy.

Incorrect Address Information

Customers are responsible for providing accurate delivery details during checkout.

My Ananya will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or items are missing:

Please contact us within 48 hours of delivery.
Share your order details along with clear photos/videos of the package and product.
Our team will review the issue and assist you with the appropriate solution.